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Return Policy

All sales are final, however if the product arrives damaged or you would like to exchange it for a different size (as in the case of t-shirts and hoodies) please send us an email at contact@frostwire.com.

Please note that in order for us to exchange the product all returns have to be send back in its original condition (unworn, unwashed) within 14 days of receipt to:

FrostWire
PO Box 33-1396
Miami, FL 33233

Unless otherwise indicated, all exchanges will be sent out via standard shipping .


Shipping

We ship worldwide.

Different shipping options are available; international tracking only available for orders shipped via FedEx.

It could take up to 15-20 days for your order to arrive, although we will try to ship as soon as possible.



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